Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Ip dect phones lose subscription 2
- Thread starter rob1452
- Start date
Rob,
Are any of your Hunt Groups configured as Collective with more than 4 users?
If so, that is the reason for it.
If more than 4 channels are presented for the same call to a Compact Base, one or more phones that are connected to that specific base station will loose their registration.
Doesn't happen on regular base station, even if they get in to congestion.
Kind regards
Gunnar
________________________________________
Oh, for fox sake!
Are any of your Hunt Groups configured as Collective with more than 4 users?
If so, that is the reason for it.
If more than 4 channels are presented for the same call to a Compact Base, one or more phones that are connected to that specific base station will loose their registration.
Doesn't happen on regular base station, even if they get in to congestion.
Kind regards
Gunnar
________________________________________
Oh, for fox sake!
-
1
- #4
Jamie, you think they would admit that kind of flaw in the doc's?
I have a customer that had this s*it going on for a year, and it cost me a good week of investigation to narrow it down to the one IPBS(c) in the lunch room.
Swapped to a regular IPBS, problem solved. Guess who had to pay the price difference ...
Kind regards
Gunnar
________________________________________
Oh, for fox sake!
I have a customer that had this s*it going on for a year, and it cost me a good week of investigation to narrow it down to the one IPBS(c) in the lunch room.
Swapped to a regular IPBS, problem solved. Guess who had to pay the price difference ...
Kind regards
Gunnar
________________________________________
Oh, for fox sake!
I have seen this issue too but the phones did not unregister but did not ring anymore.
You needed to turn it off and on to get it working again.
Those compact basestations are nice but also troublesome.
BAZINGA!
I'm not insane, my mother had me tested!
You needed to turn it off and on to get it working again.
Those compact basestations are nice but also troublesome.
BAZINGA!
I'm not insane, my mother had me tested!
I might add that this was a provisioned setup with a mix of regular and compact base stations.
When the compact congests, one or more phones will display "searching", then you have to go through the registration process on the phone.
Peter, I've never seen them reregister by restarting, but that might be what happens on an unprovisioned system?
Kind regards
Gunnar
________________________________________
Oh, for fox sake!
When the compact congests, one or more phones will display "searching", then you have to go through the registration process on the phone.
Peter, I've never seen them reregister by restarting, but that might be what happens on an unprovisioned system?
Kind regards
Gunnar
________________________________________
Oh, for fox sake!
-
1
- #12
Ok, then I think we have the answere to different behaviours.
In provisioned your phone loose it's registration
In unprovisioned you only have to restart.
All my Dect installs are provisioned, workes just fine, but I don't use the Compacts if there are more than 4 handsets.
Kind regards
Gunnar
________________________________________
Oh, for fox sake!
In provisioned your phone loose it's registration
In unprovisioned you only have to restart.
All my Dect installs are provisioned, workes just fine, but I don't use the Compacts if there are more than 4 handsets.
Kind regards
Gunnar
________________________________________
Oh, for fox sake!
- Status
