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IP DECT Issues

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Mitelmike2010

Technical User
Feb 5, 2010
114
JE
Hi All,

A site of mine has been experiencing issues since upgrading from 5.0.11 to 6.0.11 then to 6.0.23 and back to 6.0.11. When the upgrading to 6.0.23 the system went totally funky so they rolled back a week later to 6.0.11.

Issues are:

1. Delay when calling from an IP Set of around 1.5 to 3 seconds. This delay was not apparent before the upgrade.
2. 5603 Handsets losing connectivity with basestations randomly.

Mitel have removed 6.0.23 so it was likely a bad load.

A new load is available (7.0.9) but the customer wants to avoid upgrading unless he can be confident that the new version will resolve the issues and most definitely not create any new ones.

Anyone experienced these issues?

Thanks!
 
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