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IP Connection Problems

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hamel01

IS-IT--Management
Nov 3, 2008
3
US
I have a Atligen system running 5.0.1.407 and have one off site IP phone. This phone is not a altigen phone. It is a ploycom IP phone. The phone works fine for incomming calls but no matter what i do to dial out the phone locks up and rebots. I Have very little experience with the altigen system so have no idea where to start. Does anyone have any IP setup guides or any other guides that might help? This setup did work before we moved the sytem and set it up in a new location. The setting have not changed except for teh IP address of the remote network but i think i have that correct in the system since it will except incomming calls. Any ideas???
 
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