Help. I have a Definity G3si V9 and am trying to use IP Agent V2 in Telecommuter mode. I already have this working for 3 agents, but am having trouble with the 4th one. It's not a RTU issue. The user can login to the Definity with no problems, but when they go to Agent Login, the phone rings as it should, but they don't get confirmation tone. Instead, they hear 4-11 digits being outpulsed into their ear, followed by wave-off tone. It's not the software, because I asked the agent to put in my phone number, and the login goes through fine and I hear confirmation tone. I figured it must have something to do with the ARS on the switch, but it's the same route pattern for both calls. Avaya has already sent it up to Tier 3, but I figured you guys are usually smarter than them anyway. Thanks.
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IP Agent V2 Problem
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