I have an agent that when she is on a call and she puts that call on hold to make another call or trys to transfer it the second line apperance doesn't pop up and when you try to dial the number to transfer to on the bottom of ip agent it just starts puting * . any ideas. I've alreade replaced the callmaster and reloaded the app 2 times.
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
IP agent 6 transfer problem
- Thread starter cma039
- Start date