Hello,
I have a Parent site set up with several primary and secondary sites under it, with many clients under those. Each subsite has its own IP address range and subnet.
Recently several of my subsites and associated clients have had IP address changes. Now when I look at the properties tab for these clients, it shows 2 IP addresses; IP Address 0 is the old IP address, and IP Address 1 is the new ip address, and I can no longer remote control these clients. After trying to resolve both IP addresses and contacting remote control agent, the error is "remote control agent not found".
It is also not passing up the hardware and software inventories.
I have changed the IP subnet in the site boundaries and re-discovering these clients but still have the same problem.
When the IP addresses were changed on the clients the servers and workstations were rebooted.
Prior to the IP address changes everything was working fine. I've not been able to find a solution.
Any help would be appreciated.
Thanks!
I have a Parent site set up with several primary and secondary sites under it, with many clients under those. Each subsite has its own IP address range and subnet.
Recently several of my subsites and associated clients have had IP address changes. Now when I look at the properties tab for these clients, it shows 2 IP addresses; IP Address 0 is the old IP address, and IP Address 1 is the new ip address, and I can no longer remote control these clients. After trying to resolve both IP addresses and contacting remote control agent, the error is "remote control agent not found".
It is also not passing up the hardware and software inventories.
I have changed the IP subnet in the site boundaries and re-discovering these clients but still have the same problem.
When the IP addresses were changed on the clients the servers and workstations were rebooted.
Prior to the IP address changes everything was working fine. I've not been able to find a solution.
Any help would be appreciated.
Thanks!