IP 500 8.0 SIP from Bandwidth.com 1

[rbjohnson78]

I've been able to setup the SIP line correctly I think, but I'm not entirely sure how to read the Monitor output. I'm not able to make or receive calls. Below is the output I have. Thanks for any help.


268256mS SIP Reg/Opt Rx: 18
SIP/2.0 200 OK
Via: SIP/2.0/UDP 173.160.120.20:5060;rport=5060;branch=z9hG4bK1c28691b4f6f3e51a06478cac33d3d18
From: <sip:Unknown@sp-udp01.iad.bandwidth.com>;tag=13911d4e634dcdc0
To: <sip:Unknown@sp-udp01.iad.bandwidth.com>;tag=f5da119de3db22dcaa2abb8ea9fec0ce.0517
Call-ID: be628e3f5dfc69726131ba39d6b2ae15@173.160.120.20
CSeq: 1282515230 OPTIONS
Server: Bandwidth.com TRM (bw7.gold.13)
Content-Length: 0

272863mS CMCallEvt: 0.1002.0 -1 BaseEP: NEW CMEndpoint f529af10 TOTAL NOW=1 CALL_LIST=0
272863mS CMCallEvt: 0.1002.0 -1 Rob Johnson.-1: NEW CMExtnEndpoint f529af10, Name=Rob Johnson, Extn=213, Phys Extn=860
272864mS CMCallEvt: CREATE CALL:1 (f529a3e0)
272864mS CMCallEvt: 0.1003.0 -1 BaseEP: NEW CMEndpoint f5298f9c TOTAL NOW=2 CALL_LIST=0
272866mS CMExtnEvt: Rob Johnson: CMExtnHandler::SetCurrent( id: 0->1002 )
272867mS CMExtnRx: v=213, p1=0
CMSetup
Line: type=IPLine 250 Call: lid=254 id=1002 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[213] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
IE CMIECallingPartyName (110)(Type=CMNameDefault) name=Rob Johnson
IE CMIECallingPartyKName (226)(Type=CMNameDefault) name=Rob Johnson
IE CMIEFastStartInfoData (6)
272867mS CMCallEvt: 254.1002.0 1 Rob Johnson.0: StateChange: END=A CMCSIdle->CMCSDialInitiated
272867mS CMExtnEvt: v=1 State, new=Dialling old=Idle,0,0,Rob Johnson
272868mS CMTARGET: 254.1002.0 1 Rob Johnson.0: LOOKUP CALL ROUTE: type=100 called_party= sub= calling=213 dir=out complete=0 ses=0
272868mS CMTARGET: 254.1002.0 1 Rob Johnson.0: ADD TARGET (N): number= type=100 depth=1 nobar=1 setorig=1 ses=0
272868mS CMCallEvt: 254.1002.0 1 Rob Johnson.0: StateChange: END=A CMCSDialInitiated->CMCSDialling
272871mS CMExtnTx: v=213, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=254 id=1002 in=0
IE CMIEFastStartInfoData (6)
Timed: 01/11/11 11:03
272871mS CMExtnTx: v=860, p1=8003
CMFacility
Line: type=IPLine 250 Call: lid=254 id=1 in=1
IE CMIEFastStartInfoData (6)
272872mS CMExtnTx: v=213, p1=0
CMSetupAck
Line: type=IPLine 250 Call: lid=254 id=1002 in=0
Timed: 01/11/11 11:03
272874mS CD: CALL: 254.1002.0 BState=Idle Cut=1 Music=3.0 Aend="Rob Johnson(213)" (0.0) Bend="" [] (0.0) CalledNum= () CallingNum=213 (Rob Johnson) Internal=1 Time=9 AState=DialInitiated
272875mS CMMap: PCG::AddToneGenerator g D1[1] for cp[96]b0r1 append pcp[97]b0r1 (total 1)
272875mS CMMap: PlatformConnectionAudioSAP::ConnectVoice pcp[97]b0r1 Configure 0.0
272875mS CMMap: PlatformConnectionAudioSAP::ConnectVoice pcp[97]b0r1 ConnectIndication 0.0
272875mS CMMap: a=0.0 b=0.0 pcp[96]b0r1 RTPD1
272986mS RES: Tue 1/11/2011 11:03:01 FreeMem=62376628(2) CMMsg=5 (6) Buff=5200 960 999 7454 5 Links=6546
272987mS RES2: IP 500 8.0(3) Tasks=38 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=56 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=1 SSA=1 CF=UMNT
274041mS H323Evt: RTP(50r): 192.168.100.240/1024 192.168.100.242/2166 CODEC=G729A8K(6) PKTSZ=20 RFC2833=off AGE=1167 SENT=58 (avg size=20) RECV=50 (avg size=20)
274441mS PRN: 213: Digit Pressed 9
274441mS CMExtnRx: v=213, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=254 id=1002 in=0
Called[9] Type=Default (100) Reason=CMDRdirect Keypad[9]
274441mS CMTARGET: 254.1002.0 1 Rob Johnson.0: Setting Hard Timer 4000
274442mS CMTARGET: 254.1002.0 1 Rob Johnson.0: LOOKUP CALL ROUTE: type=100 called_party=9 sub= calling=213 dir=out complete=0 ses=0
274442mS CMTARGET: 254.1002.0 1 Rob Johnson.0: ADD TARGET (N): number=9 type=100 depth=1 nobar=1 setorig=1 ses=0
274442mS CMTARGET: 254.1002.0 1 Rob Johnson.0: SYS SC: 9 2 sc=type=Dial code=9N, num=N callinfop->sending_complete=0 secondary_dialtone=
274443mS CMARS: FindActiveARSByGroupID GroupID=50 - Found
274443mS CMARS: MakeCallTarget - Called Number:
274443mS CMCallEvt: 0.1004.0 -1 BaseEP: NEW CMEndpoint f528e788 TOTAL NOW=3 CALL_LIST=1
274444mS CMTARGET: 254.1002.0 1 Rob Johnson.0: CancelTimer CMTCDelayedProcessing
274444mS CMTARGET: 254.1002.0 1 Rob Johnson.0: INITIAL TARGETING SUCCEEDED
274444mS CMTARGET: 254.1002.0 1 Rob Johnson.0: GetNoAnswerTimer:15
274445mS CMCallEvt: 0.1003.0 1 TargetingEP: StateChange: END=B CMCSIdle->CMCSOffering
274446mS CMCallEvt: 0.1004.0 1 ARS for Main: StateChange: END=T CMCSIdle->CMCSOffering
274447mS CMCallEvt: 0.1003.0 1 TargetingEP: RequestEnd 0.1004.0 1 ARS for Main
274447mS CMTARGET: 254.1002.0 1 Rob Johnson.0: CancelTimer CMTCNoAnswerTimeout
274448mS CMCallEvt: 0.1004.0 1 ARS for Main: StateChange: END=B CMCSOffering->CMCSOverlapRecv
274449mS CMExtnTx: v=213, p1=0
CMProgress
Line: type=IPLine 250 Call: lid=254 id=1002 in=0
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLUser (0), pd=CMPDInbandPattern (8)
Display [TRANSFERABLE_SEC_DIAL_TONE]
Timed: 01/11/11 11:03
274449mS CMARS: FORM: Main - Received Number:
274449mS CMARS: CMARSTargetingPending
274449mS CMCallEvt: 0.1003.0 -1 TargetingEP: StateChange: END=X CMCSOffering->CMCSDelete
274450mS CMCallEvt: 0.1003.0 -1 BaseEP: DELETE CMEndpoint f5298f9c TOTAL NOW=2 CALL_LIST=1
274450mS CD: CALL: 254.1002.0 BState=Idle Cut=2 Music=3.0 Aend="Rob Johnson(213)" (0.0) Bend="" [] (0.0) CalledNum=9 () CallingNum=213 (Rob Johnson) Internal=1 Time=1586 AState=Dialling
274451mS CMMap: a=0.0 b=0.0 pcp[96]b0r1 RTPD1
275250mS PRN: 213: Digit Pressed 6
275250mS CMExtnRx: v=213, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=254 id=1002 in=0
Called[6] Type=Default (100) Reason=CMDRdirect Keypad[6]
275251mS CMARS: FORM: Main - Received Number: 6
275251mS CMARS: CMARSTargetingPending
275252mS CMMap: a=0.0 b=0.0 pcp[96]b0r1 RTPD0
275499mS PRN: 213: Digit Pressed 5
275500mS CMExtnRx: v=213, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=254 id=1002 in=0
Called[5] Type=Default (100) Reason=CMDRdirect Keypad[5]
275500mS CMARS: FORM: Main - Received Number: 65
275500mS CMARS: CMARSTargetingPending
275772mS PRN: 213: Digit Pressed 1
275773mS CMExtnRx: v=213, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=254 id=1002 in=0
Called[1] Type=Default (100) Reason=CMDRdirect Keypad[1]
275773mS CMARS: FORM: Main - Received Number: 651
275774mS CMARS: CMARSTargetingPending
276033mS PRN: 213: Digit Pressed 2
276034mS CMExtnRx: v=213, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=254 id=1002 in=0
Called[2] Type=Default (100) Reason=CMDRdirect Keypad[2]
276034mS CMARS: FORM: Main - Received Number: 6512
276034mS CMARS: CMARSTargetingPending
276278mS PRN: 213: Digit Pressed 3
276279mS CMExtnRx: v=213, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=254 id=1002 in=0
Called[3] Type=Default (100) Reason=CMDRdirect Keypad[3]
276279mS CMARS: FORM: Main - Received Number: 65123
276280mS CMARS: CMARSTargetingPending
276559mS PRN: 213: Digit Pressed 8
276559mS CMExtnRx: v=213, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=254 id=1002 in=0
Called[8] Type=Default (100) Reason=CMDRdirect Keypad[8]
276560mS CMARS: FORM: Main - Received Number: 651238
276560mS CMARS: CMARSTargetingPending
276830mS PRN: 213: Digit Pressed 5
276830mS CMExtnRx: v=213, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=254 id=1002 in=0
Called[5] Type=Default (100) Reason=CMDRdirect Keypad[5]
276831mS CMARS: FORM: Main - Received Number: 6512385
276831mS CMARS: CMARSTargetingPending
277199mS PRN: 213: Digit Pressed 6
277199mS CMExtnRx: v=213, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=254 id=1002 in=0
Called[6] Type=Default (100) Reason=CMDRdirect Keypad[6]
277200mS CMARS: FORM: Main - Received Number: 65123856
277200mS CMARS: CMARSTargetingPending
277485mS PRN: 213: Digit Pressed 6
277486mS CMExtnRx: v=213, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=254 id=1002 in=0
Called[6] Type=Default (100) Reason=CMDRdirect Keypad[6]
277486mS CMARS: FORM: Main - Received Number: 651238566
277486mS CMARS: CMARSTargetingPending
277772mS PRN: 213: Digit Pressed 3
277773mS CMExtnRx: v=213, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=254 id=1002 in=0
Called[3] Type=Default (100) Reason=CMDRdirect Keypad[3]
277773mS CMARS: FORM: Main - Received Number: 6512385663
277774mS CMARS: CMARSTargetingPending
278925mS H323Evt: Recv: RegistrationRequest 192.168.100.242; Endpoints registered: 1; Endpoints in registration: 0
280486mS RES: Tue 1/11/2011 11:03:08 FreeMem=62386812(2) CMMsg=5 (6) Buff=5200 960 1000 7454 5 Links=6555
280487mS RES2: IP 500 8.0(3) Tasks=38 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=51 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=1 SSA=1 CF=UMNT
282443mS CMARS: Case 1 - dial_delay_time: 4000 has expired - Resolve what we might have - Called Number: 6512385663 Addr: f528e788
282443mS CMARS: FORM: Main - Received Number: 6512385663
282443mS CMARS: FOUND A SHORT CODE - short_code: N; - Tel: N - Called_Party: 6512385663 - Line Group Id: 18
282443mS CMARS: FindActiveARSByGroupID GroupID=18 - Not Found
282444mS CMLRQ: FindActiveLRQByGroupID GroupID=18 - Not Found
282444mS Sip: License, Valid 1, Available 5, Consumed 0
282444mS CMCallEvt: 0.1005.0 -1 BaseEP: NEW CMEndpoint f528cc14 TOTAL NOW=3 CALL_LIST=1
282445mS Stun: Info: media ports will be mapped with STUN.
282448mS CMARS: FOUND LINE - Line Id: 18 - using line group id: 18 - Called Number: 6512385663 - Calling Number: 213
282449mS CMARS: SEND Setup TO LINE
282449mS CMCallEvt: 18.1005.0 1 SIPTrunk Endpoint: StateChange: END=child CMCSIdle->CMCSOffering
282450mS CMLineTx: v=0
CMSetup
Line: type=SIPLine 18 Call: lid=18 id=1005 in=0
Called[6512385663] Type=Default (100) Reason=CMDRdirect SndComp Calling[213] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
IE CMIECallingPartyName (110)(Type=CMNameDefault) name=Rob Johnson
IE CMIECallingPartyKName (226)(Type=CMNameDefault) name=Rob Johnson
IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Rob Johnson
IE CMIERespondingPartyKName (229)(Type=CMNameDefault) name=Rob Johnson
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=213
IE CMIEDeviceDetail (231) LOCALE=enu HW=14 VER=8 class=CMDeviceH323Phone type=110 number=8003 channel=0 rx_gain=32 tx_gain=32 ep_callid=1002 ipaddr=173.160.120.20 apps=0
IE CMIEMohSourceId (247) MOH Source = 255
IE CMIEFastStartInfoData (6)
Locale: enu
282450mS Stun: Creating STUNClient to resolve binding for 173.160.120.20:49152, server 69.90.186.13:3478
282450mS Stun: Creating STUNUdpClient port 49152 address f5293068
282451mS Stun: StunClient: ResolveIPAndPort 173.160.120.20:49152
282451mS Stun: Creating STUNClient to resolve binding for 173.160.120.20:49153, server 69.90.186.13:3478
282451mS Stun: Creating STUNUdpClient port 49153 address f52921ac
282451mS Stun: StunClient: ResolveIPAndPort 173.160.120.20:49153
282452mS CD: CALL: 254.1002.0 BState=Idle Cut=2 Music=0.0 Aend="Rob Johnson(213)" (0.0) Bend="" [Line 18] (0.0) CalledNum=96512385663 () CallingNum=213 (Rob Johnson) Internal=1 Time=9588 AState=Dialling
283451mS Stun: StunClient: ResponseTimeout in Resolve RTP, attempt 0
283451mS Stun: StunClient: ResponseTimeout in Resolve RTP, attempt 0
284451mS Stun: StunClient: ResponseTimeout in Resolve RTP, attempt 1
284451mS Stun: StunClient: ResponseTimeout in Resolve RTP, attempt 1
286451mS Stun: StunClient: ResponseTimeout in Resolve RTP, attempt 2
286451mS Stun: StunClient: ResponseTimeout in Resolve RTP, attempt 2
290451mS Stun: StunClient: ResponseTimeout in Resolve RTP, attempt 3
290451mS Stun: StunClient: ResponseTimeout in Resolve RTP, attempt 3
298215mS SIP Reg/Opt Tx: 18
OPTIONS sip:Unknown@sp-udp01.iad.bandwidth.com SIP/2.0
Via: SIP/2.0/UDP 173.160.120.20:5060;rport;branch=z9hG4bK2718b5da0fcd047812e0ec02ec58181f
From: <sip:Unknown@sp-udp01.iad.bandwidth.com>;tag=af115bfa8c5ad01b
To: <sip:Unknown@sp-udp01.iad.bandwidth.com>
Call-ID: b9368fe5be32b31781a629c12523d64c@173.160.120.20
CSeq: 1140286175 OPTIONS
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Supported: timer
Content-Length: 0

298215mS SIP Tx: UDP 173.160.120.20:5060 -> 216.82.224.202:5060
OPTIONS sip:Unknown@sp-udp01.iad.bandwidth.com SIP/2.0
Via: SIP/2.0/UDP 173.160.120.20:5060;rport;branch=z9hG4bK2718b5da0fcd047812e0ec02ec58181f
From: <sip:Unknown@sp-udp01.iad.bandwidth.com>;tag=af115bfa8c5ad01b
To: <sip:Unknown@sp-udp01.iad.bandwidth.com>
Call-ID: b9368fe5be32b31781a629c12523d64c@173.160.120.20
CSeq: 1140286175 OPTIONS
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Supported: timer
Content-Length: 0

298253mS SIP Rx: UDP 216.82.224.202:5060 -> 173.160.120.20:5060
SIP/2.0 200 OK
Via: SIP/2.0/UDP 173.160.120.20:5060;rport=5060;branch=z9hG4bK2718b5da0fcd047812e0ec02ec58181f
From: <sip:Unknown@sp-udp01.iad.bandwidth.com>;tag=af115bfa8c5ad01b
To: <sip:Unknown@sp-udp01.iad.bandwidth.com>;tag=f5da119de3db22dcaa2abb8ea9fec0ce.238a
Call-ID: b9368fe5be32b31781a629c12523d64c@173.160.120.20
CSeq: 1140286175 OPTIONS
Server: Bandwidth.com TRM (bw7.gold.13)
Content-Length: 0

298255mS SIP Reg/Opt Rx: 18
SIP/2.0 200 OK
Via: SIP/2.0/UDP 173.160.120.20:5060;rport=5060;branch=z9hG4bK2718b5da0fcd047812e0ec02ec58181f
From: <sip:Unknown@sp-udp01.iad.bandwidth.com>;tag=af115bfa8c5ad01b
To: <sip:Unknown@sp-udp01.iad.bandwidth.com>;tag=f5da119de3db22dcaa2abb8ea9fec0ce.238a
Call-ID: b9368fe5be32b31781a629c12523d64c@173.160.120.20
CSeq: 1140286175 OPTIONS
Server: Bandwidth.com TRM (bw7.gold.13)
Content-Length: 0

298451mS Stun: StunClient: ResponseTimeout in Resolve RTP, attempt 4
298451mS Stun: StunClient: ResponseTimeout in Resolve RTP, attempt 4
298486mS RES: Tue 1/11/2011 11:03:26 FreeMem=62348760(2) CMMsg=5 (6) Buff=5200 960 1000 7453 5 Links=6284
298487mS RES2: IP 500 8.0(3) Tasks=38 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=53 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=1 SSA=1 CF=UMNT
303486mS RES: Tue 1/11/2011 11:03:31 FreeMem=62361776(2) CMMsg=5 (6) Buff=5200 960 1000 7453 5 Links=6288
303487mS RES2: IP 500 8.0(3) Tasks=38 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=52 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=1 SSA=1 CF=UMNT
307523mS CMExtnTx: v=860, p1=8003
CMFacility
Line: type=IPLine 250 Call: lid=254 id=1 in=1
IE CMIEFastStartInfoData (6)
307523mS CMExtnRx: v=213, p1=0
CMReleaseComp
Line: type=IPLine 250 Call: lid=254 id=1002 in=0
307524mS CMCallEvt: 254.1002.0 1 Rob Johnson.0: StateChange: END=A CMCSDialling->CMCSCompleted
307524mS CMExtnEvt: v=1 State, new=PortRecoverDelay old=Dialling,0,0,Rob Johnson
307525mS CMExtnTx: v=213, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=254 id=1002 in=0
IE CMIEFastStartInfoData (6)
Timed: 01/11/11 11:03
307527mS CMLOGGING: CALL:2011/11/0111:03,00:00:00,000,213,O,96512385663,96512385663,RobJohnson,,,1,,""n/a,0
307527mS CD: CALL: 254.1002.0 BState=Idle Cut=2 Music=0.0 Aend="Rob Johnson(213)" (0.0) Bend="" [Line 18] (0.0) CalledNum=96512385663 () CallingNum=213 (Rob Johnson) Internal=1 Time=34663 AState=Idle
307527mS CD: CALL: 254.1002.0 Deleted
307527mS CMExtnEvt: Rob Johnson: CALL LOST (CMCauseNormal)
307527mS CMExtnEvt: Rob Johnson: Extn(213) Calling Party Number(213) Type(CMNTypeInternal)
307528mS CMExtnEvt: Rob Johnson: CMExtnHandler::SetCurrent( id: 1002->0 )
307529mS CMCallEvt: 254.1002.0 -1 Rob Johnson.-1: StateChange: END=X CMCSCompleted->CMCSDelete
307529mS CMARS: CMARSEndpoint::CallLost(cause=16) - Address: 0.1004.0 1 ARS for Main - Call State: CMCSOverlapRecv
307530mS CMCallEvt: 18.1005.0 -1 SIPTrunk Endpoint: StateChange: END=X CMCSOffering->CMCSCompleted
307531mS CMCallEvt: 18.1005.0 -1 SIPTrunk Endpoint: StateChange: END=X CMCSCompleted->CMCSDelete
307531mS Stun: ~STUNClient 173.160.120.20:49152
307531mS Stun: ~STUNClient 173.160.120.20:49153
307532mS CMCallEvt: 18.1005.0 -1 BaseEP: DELETE CMEndpoint f528cc14 TOTAL NOW=2 CALL_LIST=0
307532mS CMCallEvt: 0.1004.0 -1 ARS for Main: StateChange: END=X CMCSOverlapRecv->CMCSDelete
307533mS CMCallEvt: 0.1004.0 -1 BaseEP: DELETE CMEndpoint f528e788 TOTAL NOW=1 CALL_LIST=0
307533mS CMCallEvt: END CALL:1 (f529a3e0)
307534mS CMTARGET: 254.1002.0 -1 BaseEP: ~CMTargetHandler f5293150 ep f529af10
307534mS CMCallEvt: 254.1002.0 -1 BaseEP: DELETE CMEndpoint f529af10 TOTAL NOW=0 CALL_LIST=0
307536mS H323Evt: RTP(END): 192.168.100.240/1024 192.168.100.242/2166 CODEC=G729A8K(6) PKTSZ=20 RFC2833=off AGE=34662 SENT=119 RECV=110 RTdelay=0 jitter=0 loss=0 remotejitter=0 remoteloss=0
309529mS CMExtnEvt: Rob Johnson: Recover Timer reason=CMTRWrapUp
309529mS CMExtnEvt: v=1 State, new=Idle old=PortRecoverDelay,0,0,Rob Johnson
309529mS CMExtnTx: v=213, p1=0
CMVoiceMailStatus
Line: type=IPLine 250 Call: lid=0 id=-1 in=0
Called[Rob Johnson Msgs=0 Old=0 Sav=0] Type=Default (100) Reason=CMDRdirect Calling[00000000] Type=Default Plan=Default
Display [Rob Johnson Msgs=0]
Timed: 01/11/11 11:03

********** Warning: Logging to Screen Stopped **********

 

[kholladay]

You are never sending an INVITE and you are getting a timeout on your STUN. What happens if you go to your LANx tab > Network topology and click the STUN button (takes a few min to complete). What does it come back wiht?

Kyle Holladay / IPOfficeHelp.com
ACSS & APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[rbjohnson78]

I'm connected directly to the internet with a static IP, but the Firewall/NAT type is coming back as Blocking Firewall.

I'm using the default STUN address as Bandwidth.com doesn't use a STUN server.

 

[kholladay]

If you are on the open Internet you do not need STUN and you can turn this off. You also need to make sure your IP Route is set up for 0.0.0.0 / 0.0.0.0 / Internet gateway / correct Interface. Finally under the SIP tab select none under the network topology.

Kyle Holladay / IPOfficeHelp.com
ACSS & APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[rbjohnson78]

this may seem basic, but how do I turn off STUN?

 

[kholladay]

Manually select Open Internet from the drop down on the LANx Network Topology tab and set your port to 5060. Also bandwidth doesn't like it if you spam OPTION messages to bump this up to 3600 seconds unless you are not using registration then set it to 120.

Kyle Holladay / IPOfficeHelp.com
ACSS & APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[rbjohnson78]

do I need to put in the public IP?

 

[kholladay]

Yes. Although I would never suggest putting the IP Office on the public IP for long term use. You are asking for trouble.

As it stands right now I can put 173.160.120.20 into Monitor and see everything going on with your IP Office. I could probably put that in Manager and open your config or erase your switch.

Kyle Holladay / IPOfficeHelp.com
ACSS & APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[rbjohnson78]

thanks for the help! Hopefully I can start making some calls, and move this behind our firewall

 

[biv343]

Do you have a DNS server entry in the IPO under the system tab? The IPO can't resolve sp-udp01.iad.bandwidth.com to an IP without a DNS entry.

 

[Bas1234]

No need for that biv343, if he filled in the ITSP proxy addres then it won't use the ITSP domain name

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[biv343]

Lesson learned. I've used an IP on the SIP installs I've done, but all have been with Paetec. I haven't gotten the privilige to work with an internet based ITSP yet, at least with an IPO.

 

[rbjohnson78]

I've made my first call!!!! Thanks sooo much for the info.

 

[kholladay]

Yes Paetec is a bit different as is is a dedicated circuit that doesn't route over the open Internet so you are much more protected. But now you'll be a pro.

Kyle Holladay / IPOfficeHelp.com
ACSS & APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[biv343]

Now that you've got it working, I'd be looking at getting that system behind a firewall, or at least change the default passwords if nothing else.

 

[Bas1234]

security login is a different password.

try;

UN: security
PW: securitypwd

Just helping out here...

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[biv343]

Also don't forget to upgrade the system to the beta 2 build. It should have been completed by 10/31.

 

[rbjohnson78]

yeah, I will need to upgrade for sure. After making a couple calls, the IPO reset by itself.

 

[kholladay]

Well I can't count the number of issues I have with SIP on beta 1 using all my fingers and toes so that doesn't surprise me.

Kyle Holladay / IPOfficeHelp.com
ACSS & APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[madwok]

A * for Kyle . Thanks for sharing your know how