IP 1140 PHONE SPEAKER NOT WORKING

[manswar]

Hi Friends,

Could any one tell me how to enable speaker phone on IP 1140 phone, i have compared the config with other working fine, i could not find any issues.

User is able to make calls but not able to hear the ring on the phone, i have tried all the options on the phone settings.

Below is the phone config for your reference.

TN 152 0 00 04 VIRTUAL
TYPE 1140
CDEN 8D
CTYP XDLC
CUST 0
NUID
NHTN
CFG_ZONE 001
CUR_ZONE 001
ERL 257
ECL 0
FDN 1110
TGAR 6
LDN NO
NCOS 6
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
SCPW 2155
CLS CTD FBD WTA LPR MTA FNA HTA TDD HFA CRPA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTD SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
AHA DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
VOLA VOUD CDMR PRED ICRD MCDD T87D KEM3 MSNV FRA PKCH
CPND_LANG ENG
RCO 0
HUNT 1110
LHK 0
PLEV 02
PUID
FCAR NO
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 1068 0 MARP
01 SCR 2524 2
02 SCR 2155 0
CPND
NAME Micron Telecom
XPLN 14
DISPLAY_FMT FIRST,LAST
03
04 ADL 12
05 ADL 12
06
07
08
09
10
11
12
13
14
15
16 MWK 1110
17 TRN
18 AO6
19 CFW 4
20 RGA
21
22 RNP
23
24
25
26
27
28
29
30
31
DATE 27 APR 2011


Regards,
Ansar

 

[bdmcdonald99]

Does the phone work in the Handsfree mode and they only cannot here the ringing? If so check the volume settings to make sure it is turned up enough.

 

[manswar]

I have tried that also, Hands free is not working, Speaker volume is high.

Only handset work.

Thanks
Ansar

 

[bdmcdonald99]

Sounds like a defective set. Have you tried another phone on the same TN?

 

[Tman45]

I had one phone where the speaker/mic was unplugged. I had taken it apart because it had the known bad power supply issue - well when I went to put it back together it wasn't going and I saw that something was catching and it happened to be the speaker/mic foampad and then I noticed that the speaker was disconnected. We also had another out of box one where the keys would not work on the phone and that was just a ribbon cable on one side of the main board that was not secured to where it was supposed to be. Sounds to me like quality control issues (or employees are building these phones on a Friday and want to leave!)
They must only test phone boot or something as you would know almost immediately if they keys were not working since you have to enter config (node/TN).

I say take the phone apart even if it is under warranty and look to see if that speaker/mic is disconnected toward the bottom of the phone.