invoking cgi script in apache..

[radsha]

Hi,

I am trying to use a freeware named Trouble Ticket Express. Its available at

http://www.troubleticketexpress.com.

I followed the set up instruction and tried to set it up with Apache but it is not working for me.

I did the following:

1. I have installed Apache in my D drive
2. In httpd.conf I could find an entry

ScriptAlias /cgi-bin/ "D:/Apache/Apache/cgi-bin/"

So this indicates that my scriptAliase directive is set.

3. I copied all the cgi and .pm files of trouble ticket software and placed them in cgi-bin directory of Apache.

4. I started Apache.

5. I tried to access the index page of Apache and I am able to see it. But when i try the URL

http://server1/cgi-bin/setup.cgi,

I get the error

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

What could be wrong ? I highly appreciate your help.

thanks
Rad

 

[smah]

There are numerous things that could be wrong. What does the error log show?