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Invoices switching

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jasminekayla

jasminekayla

Technical User
May 12, 2008
1
US
We are currently running SAP GUI 7.10 PL7 and what we are experiencing in every gui except for 6.4 is the invoice which is scanned into the system and brought up using Adobe is changing to the incorrect one. It seems to be holding onto past imagines and bringing them up later on sometimes hours, minutes and even days. The steps we have taken to stop this and did not work are:
Running SAP on Xp
Running SAP on an older copy of Adobe
Clearing the Cashe in Adobe
Went into perferences in Adobe and clear fast find
running SAP on 2000

Any help would be appreciated. This error is causing vendors to be paid twice or not even at all
 
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