We use the Fill All method for filling backorders. We do not use confirm pick/ship. The order entry group coordinates with the warehouse as to when backorders will be filled. We invoice throughout the day. We have been filling backorders pretty heavily lately and something in the coordination fell apart. One order that was invoiced earlier in the day had a couple of items filled through the Fill All method. When the pre-post edit list was printed it showed an out-of-balance. The only thing that was evident was that 3 items were picked and invoiced but additional items were filled on the backorder later.
It's easy to see why we coordinate the filling of backorders. We would like make this process more efficient, but as it is it seems we need to wait until the next day before we can deal with the filled items. We are not moving as much product as possible for a given day.
Perhaps we are not utilizing Macola correctly, but what we would like to see is the ability to invoice throughout the day and have the ability to fill backorders on demand.
- Why does Macola work this way?
- Why can't I just create a new invoice for an order on the same day?
- Why do I have to void the first, reselect, and invoice?
- Does Macola ES address this?
It's easy to see why we coordinate the filling of backorders. We would like make this process more efficient, but as it is it seems we need to wait until the next day before we can deal with the filled items. We are not moving as much product as possible for a given day.
Perhaps we are not utilizing Macola correctly, but what we would like to see is the ability to invoice throughout the day and have the ability to fill backorders on demand.
- Why does Macola work this way?
- Why can't I just create a new invoice for an order on the same day?
- Why do I have to void the first, reselect, and invoice?
- Does Macola ES address this?