Can anyone help? I am using a Dell Optiplex 260 (have had it since day one new) and windows 2000 pro.
The day I got it, I ran Magical Jelly Bean and copied down the product key. I have upgraded all security patches for years from Microsoft with no problems but now I come up with an Invalic Product Key message. Belarc gives the wrong number also.
The only thing unusual on this machine is that I used a PC relocator software from my old Windows 98 PC.
I have the valid product key on the side of the Dell and it does not match Belarc's number! That is most likely the reeason for the invalid key message. I legitimately own the pc and the software.
I contacted Microsoft. Apparently this kind of thing happens on XP enough that they have a program to install the correct procuct key!!!! But not for 2000. Microsofts proposal was to contact Dell and go thru the Dell Hell support. I really hope not to do that but will if no one has an idea on how to fix this.
thanks in advance.
ron
The day I got it, I ran Magical Jelly Bean and copied down the product key. I have upgraded all security patches for years from Microsoft with no problems but now I come up with an Invalic Product Key message. Belarc gives the wrong number also.
The only thing unusual on this machine is that I used a PC relocator software from my old Windows 98 PC.
I have the valid product key on the side of the Dell and it does not match Belarc's number! That is most likely the reeason for the invalid key message. I legitimately own the pc and the software.
I contacted Microsoft. Apparently this kind of thing happens on XP enough that they have a program to install the correct procuct key!!!! But not for 2000. Microsofts proposal was to contact Dell and go thru the Dell Hell support. I really hope not to do that but will if no one has an idea on how to fix this.
thanks in advance.
ron