invalid keycode

[hototot]

BCM 50, Rls 2.0. I downloaded the keycode for the upgrade to 6.0, over a year ago, and the customer dragged their feet on doing the upgrade. Now they want to do it, but when I go to apply the keycode, I get the error "invalid keycode file'. Do they expire? When I go to the portal on Avaya's site, it shows it still as "current keycode". I dont know if I need to regenerate or what?

 

[curlycord]

Try both ways?
the phone F9*8
or upload file


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curlycord

http://www.curlycord.com

 

[hototot]

what? both ways what?

 

[curlycord]

There is 2 ways of installing a key code
1- through the phone via F9*8
2- From Element Manager and upload the LIC key code file.


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curlycord

http://www.curlycord.com

 

[hawks]

I thought you had to go from 2 to 3 then to 6.

 

[curlycord]

if at 1 then its 1 to 3 then 6
if 2 (or up) then straight to 6



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curlycord

http://www.curlycord.com

 

[Firebird Scrambler]

Yes I think it's 1/2 to 3, then to 5 or 6. You will need to enter in the R3 keycode on the R2 BCM and do that upgrade first, before attempting to go to R6.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[curlycord]

Here is the info I have:
Upgrading to BCM Rls 6.0
Any previous version of the BCM50 can be upgraded to BCM Rls 6.0. However, BCM50 Rls 1.0 systems should first be upgraded to BCM Rls 3.0 before performing the 6.0 upgrade.
Upgrading directly from BCM Rls 2.0, 3.0 and 5.0 to BCM Rls 6.0 is supported.

Upgrading from BCM50 Rls 2.0 to Rls. 6.0
Create a Backup of the Rls 2.0 software: refer to the Backup & Restore Guide.
Obtain a Keycode file with the Rls 6.0 upgrade entitlement, and also the Rls 6.0 Upgrade File and Factory Image: refer to the Pre-Upgrade Activities section of this guide.
Ensure the Time Zone is not set to Factory Default: refer to the Checking the Time Zone is Set Correctly section of this guide.
Ensure the DHCP Setting is not set to Enabled-Automatic: refer to the Checking the DHCP Server Setting section of this guide.
Apply the Keycode File containing the Rls 6.0 upgrade entitlement: refer to the Applying the Keycode File section of this guide.
Perform the Rls 2.0 to Rls 6.0 upgrade: refer to the Performing the Upgrade section of this guide.
Apply the Rls 6.0 Factory Image: refer to the Applying the Factory Image section of this guide

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curlycord

http://www.curlycord.com