Invalid Extension Vectoring 1

[Chris B]

Currently, if someone types an invalid extension in, the call just disconnects and hangs up on the user. I would like to be able to have it say something like "You have entered an invalid extension. Please try again. And if they do it a second time, continue on to 98030000000. I am at a loss for what I am doing wrong lol so any help would be appreciated!!



01 wait-time 1 secs hearing silence
02 goto vector 50 @step 1 if holiday in table 14
03 collect 4 digit safter announcement 7148 for none
04 route-to digits with coverage y
05 route-to number 98030000000 cov n if unconditionally
06 stop

 

[Sean655]

The vector will always try to route to the digits entered even if they do not match anything in the system.
You could set up lines that match a range of extensions:

1 collect 4 digits after annc 7148
2 goto step 3 if digits >6000
3 goto step 5 if digits <7000
4 route to number 9803000000
5 route to digits with coverage y

 

[ZeroZeroOne]

Filtering out the extension range keeps curious callers from trying to find your Trunk Access Codes. If you allow routing to any digits then someone could type in any FAC (*9XX, for example), search for dial tone, and charge up international calls on your account.

Just a word of caution.