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Invalid DNs xfer to Unity

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mia158

MIS
Jun 26, 2001
47
US
I have a series of numbers on the phone system that do not exist anywhere in the dialing plan. i.e. 8327,8328,8329 etc. These numbers have never been programmed as directory numbers. I have searched through the route plan report .csv, they are not there. At one point when these numbers were dialed by mistake the CM would send out a fast busy. Now when these numbers are dialed they ring until the timer expires and go directly to the opening greeting in Unity. The numbers are not used for anything in the system. I checked Route Patterns, Meet Me, Call Park, Voice mail extensions, CTI Ports and anything else that could possibly use a DN. My customer says this is annoying more than anything else.

Has anyone else experinced this?

CCM 3.3.3 sr3
OS 2000.2.5.sr7
Unity 4.0.3

 
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