Intuity LX on ACS R6 2

[itpphoneguy]

Hi All,
Don't laugh, this is a serious question. Does anyone know if an Intuity LX will integrate with a Partner ACS R6? In band pots.
My thought is that it will as the Partner and Legend inband codes are very similar. (2 digit dial plan) Comments please.
-Chris

 

[upstateny]

We have used several different types of v-mail on a Partner system but never the Intuity - i know that active voice has different integration codes for the legend/magix and the partner so i don't think they are exactly the same.

 

[redphone]

My first thought was yes, but I have been wrong a lot lately, so I looked it up, this is what I found:

INTUITY AUDIX LX INTEGRATION SUPPORT STATUS MATRIX
Config Note # Release Status PBX Integration Type Notes

CERTIFIED GA Integrations

9516 B 08/02 AVAYA™ MERLIN Magix® / MERLIN Legend® Mode Code (In-band)
9514 10/24/02 AVAYA DEFINITY® G3 / ProLogix C-LAN

PLANNED Integrations – MUST BE TESTED AS BETA SITE

9509 Draft AVAYA DEFINITY ONE® & AVAYA™ IP600 /ProLogix Mode Code (In-band)
9513 Draft AVAYA DEFINITY® S8700 / S8300 C-LAN
9508 Draft AVAYA PARTNER® ACS, Partner II & Partner Plus Mode Code (In-band)
9505 Draft Ericsson MD-110 RS-232 (Proprietary)
9524 Draft Fujitsu 9600 RS-232 (SMDI/Proprietary)
9503 Draft Mitel SX-200D/200 Light Mode Code (In-band)
9526 Draft Mitel SX2000 DMI-4/Mode Code DMI-4 must be purchased directly from vendor
9504 Draft Nortel Norstar - VMI Mode Code (In-band)
9506 Draft NEC NEAX 2400 Series 6000 ICS RS-232 (Proprietary)
9507 Draft NEC 2400 series 5200 RS-232 (Proprietary)
TBD Draft NEC 7400 RS-232 (Proprietary)
9511 Draft Nortel DMS100/SL100 RS-232 (SMDI)
9517 Draft Siemens Hicom 300 ECS Mode Code (In-band)
9512 Draft Siemens Hicom 150 E Mode Code (In-band)
INTUITY AUDIX LX INTEGRATION SUPPORT STATUS MATRIX
9510 Draft Lucent Centrex 5ESS RS-232 (SMDI)
9525 WIP Nortel Norstar - DMI DMI-4/Mode Code DMI-4 must be purchased directly from vendor
9521 WIP NEC 2000 IVS RS-232 (Proprietary)
9522 WIP Cisco CallManager RS-232 (SMDI)
9530 WIP Cisco CallManager & VG248 RS-232 (SMDI)
9522 WIP Cisco CallManager RS-232 (SMDI)

PBX Integrations that will NOT be supported by Avaya on IALX

Nortel Meridian 1 / Digital Station Interface (VBPC)
Nortel SL1
DEFINITY® 1, 2, 3 / DCIU
Hicom 300 E (North America w/either Rolm Phone or OptiSet)
Hicom 300 (predominently sold in Europe)
Siemens Rolm 8000/9000
Siemens Rolm 9751 (9005 / 9006 sw) / Digital Station Interface (VBPC)
Comdial
Protocols NOT Supported by Avaya on IALX
Euro ISDN
DPNSS
QSIG


I would still say yes, but it looks like it will be considered a beta site.

Redphone.

 

[itpphoneguy]

Thank you very much for that info! Looks like I have to play with a digit grabber some. Upstateny, you may be right. I'll check a legend system & Partner with a digit grabber & see how close they are.
Thanks again to a great group!
-Chris

 

[itpphoneguy]

Upstateny, you wouldn't happen to have those codes around would you? Or give me a link. I just want to check my work against your info. I will post the results.
Thanks again,
-Chris

 

[upstateny]

The codes i am familiar with are specifice to the active voice product and it's integration.

 

[itpphoneguy]

Hi Upstateny,
I was hoping you had the expected DTMF strings. Oh well, I guess they just give you a menu choice then. Not a custom integration like the older CallXpress.
-Chris

 

[franke]

itpphoneguy, once you hook up the audix, you should be able to 'monitor' the channels and see what is being sent. If all else fails, you might try loading the Merlin integration software and try some tweeking after that.

franke

 

[itpphoneguy]

Thanks franke,
That's what I was thinking as a last resort. I was just reading an Avaya document that states Partner ACS integration as of May, 06, 2004. (Planned Integration) The integrations are in testing currently. I am just about to spark up a Legend to see what it spits out in a 2 digit dial plan.
Thanks,
-Chris

 

[itpphoneguy]

Hi All,
After some testing I find that the line numbers are sent as 8XX no matter what the dial plan is set to. The problem of course is the "8". An integration would have to drop or absorb the "8". No problem with a custom integration, but a canned one removes the option of playing with the digits. Darn.
Thanks to all who thought about this.

-Chris

 

[franke]

I found another problem, possibly, the Map5 w/Merlin integration only accepts 3 or 4 digit extension length.

franke

 

[itpphoneguy]

Hi Franke,
I didn't know that. Thank you. The release for Partner Integration is due soon, we shall see.
-Chris