Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Intuity LX audix reports

Status
Not open for further replies.

auntsass4

Technical User
Feb 28, 2008
8
GB
Can anyone tell me how I can retrieve some reporting on Intuity LX?
The report I am looking for is...when you reach someone's audix and it says please leave a message or dial 0 if urgent...I need a report showing which extension the person has tried to call and then had to press 0 instead of leaving a message as they have not picked up.
The issue is that people are not answerinf their phones and therefore the caller is going to audix and dialling 0 and the reception (who pick up these calls) are inundated.

Please help
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top