Intuity LX 2.0 - private marked messages

[atrust]

messages marked as private-

Is there a way to turn off this function for a specific voicemail box completely so the caller doesnt have the choice to mark a message as private?

if that can't be done is it possible the user of the voicemail box can unmark a message that was left as private to not be private anymore?

Basically I have a user who is trying to forward privately marked messages but that can't be done so I'm looking for a way to get around this. The user works for a hospital and doctors will leave her messages marked as private and she has to forward the information to another department so she always ends up having to jot down all the information on paper and these messages can be very long so its very tedious for her. Can anyone suggest anything?

Thanks ahead of time!

 

[mikeydidit]

http://support.avaya.com/elmodocs2/intuity/audix/LX_r2/lx_r2_i1/a_user_3b.htm

This should give you a starting place.

Hell, there are no rules here - we're trying to accomplish something.
Thomas A. Edison

For the best response to a question, read faq690-6594

 

[atrust]

I've been throughout that document looking for the answer a couple of times already. I can't seem to find it.. anything else? a specific page on there i over looked by accident? it basically said that once a message is marked as private it cant be forwarded, that's about it..