Intuity Audix routing problem
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I have a prologix at a remote building with a T1 connected to a secondary building prologix. The secondary building has a t1 to the main building g3 pbx (This is the location where the VM is located). For some reason I cannot route the calls from the remote building to the voice mail system. It seems to be a limitation with double routing to vm.
I have avaya intuity audix v 4.7, with definity prologix/g3
For a Visual representation please see the link below
The only way I can get it to work is with a direct T from the remote building to the main building.
Note: all sites are connected through DCS.
If anyone has any ideas please post.
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I have a prologix at a remote building with a T1 connected to a secondary building prologix. The secondary building has a t1 to the main building g3 pbx (This is the location where the VM is located). For some reason I cannot route the calls from the remote building to the voice mail system. It seems to be a limitation with double routing to vm.
I have avaya intuity audix v 4.7, with definity prologix/g3
For a Visual representation please see the link below
The only way I can get it to work is with a direct T from the remote building to the main building.
Note: all sites are connected through DCS.
If anyone has any ideas please post.