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Intuity Audix - No Greetings Play When Answering

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Dtelemon

Programmer
Nov 11, 2008
3
US
Intuity Audix voice mail behind a Definity PBX. Recently replaced defective power supply in Audix. After restoring power, reestablished DCIU link to PBX. Monitoring ports on Audix confirms ports answer call (whether calling VM pilot # or individual port extensions), but no greeting plays and the voice mail does not appear to recognize any DTMF tones. Changed out voice boards with no change in symptoms.
 
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