Intranet site shows: Server Error in '/' Application Runtime Error

[Ceez]

Hello everyone.

First off, I am not the web master for our company, he unfortunately got laid off 6 months ago. I am the network admin with limited knowledge on web management.

This morning our intranet site just stopped working. All other external and internal sites still work which are running on the same web server. Intranet is the only one giving problems. No changes have been made, neither myself or my coworker touch any configuration files regarding websites.

I've restarted the web server and checked IIS, the site is also started.

Checked the eventvwr and saw some error messages regarding some sql services failing. They had the webmasters user account as logon rights. I changed to administrator. Still no go. We have sql 2005 cause there are about 4 sharepoint portal sites. I dont know if the intranet is also somehow integrated with the intranet.

I did notice that it does prompt for username and password. Not authenticating? Maybe that's the problem?!?!

Please help.

Thanks,

ceez

 

[jdemmi]

Can you post the rest of the error message (the chunk that is below the line you posted). It may contain more info which can help solve your problem.

Note that the error you're receiving is related to the IIS APPLICATION POOL process(es) on your IIS server. If you check task manager you may see one or more instances of w3wp.exe running. These are each unique applicaiton pool instances.

There are numerous reasons you may receive the error you're receiving -- many are fixed (temporarily) byu restarting IIS and/or the server.

Others are as simple as a missing or corrupt web or machine.config file (or an invalid setting)

Can you tell us anything about the default page your site is attempting to access?

Has anything changed on the server?

Have you checked the permissions on the folder associated with the site? Does ASPNET use have access?

-- Jason
"It's Just Ones and Zeros

 

[Ceez]

jdemmi, thank you for your reply, fortunately the company was able to get the webmaster back in to fix the problem.

The problem was another program that links info onto the intranet. A field was left empty on that program and it caused the whole thing to crash when failing to retrieve.

It sounds like bad coding from the webmater the 1st time around but at least it's working now and he coded so it will just ignore the missing field.

thanks for your help.