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Interpret snap.pax.Z 1

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aixquest

Technical User
Jan 15, 2001
53
US
Anybody knows how to interpret/decipher snap file save on AIX 5.x? Also, any reference/book that might be helpful to diagnose system logs and events?

Thanks,
 
you want to call IBM's AIX support in your local and have them do the dump analysis. They are trained and have a database with more relevant items than goggle has. Also, if this crash is not one that has happened before then they can have you ftp it to them and a developer will look at it and perhaps write a fix to AIX.

If you really want to do preliminary analysis then post your errpt entry for the crash and I'll guide you through a little.
or
start page 296 of
and read about how to use kdb

here is an in-depth article

if you have years programming in C then dump analysis will be a snap otherwise priliminary dump analysis is determining type of dump and then run some info through
'for matching APARs

hope this helps
LarryBoy
 
The snap command just runs a bunch of commands and outputs to /tmp/ibmsupt, the .Z file is just the compressed output of the directory. What is collected depends on the switches used, it will collect things like lslpp -hac, instfix -i, lscfg -vp, errpt -a, etc.

If you want to interpret the errpt permenant hardware errors run advanced diags (diag command) in problem determination and it will give you the associated SRN or SRC and the location of the failing device if appropriate. Otherwise you will need to google.

snap command:

Have a search on the above site for software problems.

Search here for hardware info, for things like SRNs (service request numbers) and SRCs (service request codes) Hardware location codes, etc:
 
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