After spending an hour on the phone to microsoft I eventually succeededin reactivating my windows XP.However everything works ok except i cannot get my exoplorer to work ! I have bt internet and it will alow me to do everthing within that screen but oit will not let me open any other screen!I have tried to upgrade to IE 7 but thats not working cause it wont allow me to fo to the site.Sorry if this is to long but am new to this ! many Thanks Rie