Internet explorer and tif files

[mayh3m]

Hi Everyone

We have an application that works through java in I.E.
The people view faxes through this application using the windows default image viewer.
On one workstation when you try to view the tif image, the it says "Installing components" for a second in the status bar of I.E and then you cant see the image. (It shows a block with a cross in it like the image does not exist)
I have checked that the file association for tif's is correct and you can open a tif that is saved on the workstation with no problem.
i honestly dont know where to go from here. It looks as though I.E is trying to install software to view the image but it doesn't show where it is trying to connect. Is there somewhere I can see this or a log of what I.E was trying to do?
Can I force I.E. to view the image?
I have tried installing IRFan viewer to associate the file with something else and you get the same result.
I have re-installed I.E. and everything.
I am desperate.
Thanks for you time

 

[bcastner]

http://www.alternatiff.com/m/kb/318030

 

[mayh3m]

Thanks bcastner
Please could you check the link and send me the correct one as I get a 404 for this link.

 

[bcastner]

http://www.alternatiff.com/