Internet Explorer 6.0 Printing Issue

[zoeythecat]

Hi All,

An end user gets windows script errors when attempting to print from IE6 web pages. She has Windows XP, SP2 (IE6 with latest updates). Has anyone heard of this type of issue? Any knowledgebase articles you can point me to?

Thanks in advance,
Zoey

 

[erikhertzel]

I think this will fix your issue:

windowsxp.mvps.org/IEFIX.htm

Best regards.

Erik

 

[zoeythecat]

Eric,

Thanks, i'll give that a shot. I did find some other articles I may try as well:

http://support.microsoft.com/kb/303486/en-us

http://support.microsoft.com/kb/306831/en-us

Thanks for the link.

Zoey

 

[erikhertzel]

I have seen those script errors before and I think the IEFix will solve the issue.

Regards.

Erik

 

[zoeythecat]

Erik,

I tried all suggestions. I tried the IEfix, as well as Microsofts suggestions (the only suggestion was to check for a post script driver which she did not have). I still get the script errors when attempting a print function.

The good news is I found a solution. The solution was to install Netscape Navigator. She can print with no issues using this program.

Zoey