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Internet Explorer 5.5 - Can not find printer

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computrqueen

Technical User
May 2, 2001
3
US
I purchased Microsoft Picture It Publishing - it requires Internet 5.5 to be installed to operate. However, installing 5.5 - I get an error "Printer can not be found." All other programs work with printer. I have un-installed and Internet 5.0 works find but then I cannot use Picture It. Please help.
 
I have MS PIP and IE 5.5 installed with no problems. At what point are you getting the message you mentioned? Have you checked Microsoft's Knowledge database for this error message?

Mark
 
I get the error message after intalling 5.5 - once installed I can not print. It comes up with the error message. I can not print anything from Internet Explorer. The MS PIP prints fine. The example would be "checking my email and wishing to print it sends error - printer not found." If I call up wordpad - it prints. I sometimes copy from internet explorer and paste to wordpad but it is a hassle. Only internet explorer 5.5 won't work. If I uninstall 5.5 and go back to 5 - then it prints fine but MSPIP says it requires 5.5. Thank you for responding
 
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