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Internal vs. External Mail

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hedgie

IS-IT--Management
Dec 2, 2002
8
US
All,
I have a client that is running MS Exchange 5.5 w/NT 4.0 server. They are using Exchange solely for internal mail, sharing of public folders and sharing of a global address list. They also have external email addresses handled by their webhosting provider as well. So, everyone has an external and internal (Exchange) account setup in Outlook 2000/2003. All clients have the external mail account setup as the default account in Outlook. The problem is, I have 1 client running Outlook 2003, and he is unable to send internal mail using the exchange server account. He can send/receive external mail fine, and can receive internal mail fine. The messages never leave his outbox unless I specify to send the email using the Exchange Server account. All other Outlook 2003 clients work fine. For some reason it seems that the Outlook 2003 client cannot figure out that it needs to send internal mail using the exchange account. Has anyone seen this before, or have any ideas on how to go about resolving this? TIA.


-Hedgie
 
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