Internal T1 Trunk to External T1 Trunk connection problem

[twmeyer]

I am trying to set up an internal T1 from an Option 11 to a fax server. From the fax I can dial internal 4 digit DNs fine. However I am unable to dial an external phone number. When I do a trace it shows that that only the first 4 digits are being received by the switch.

I believe the problem is either a class of service issue or that the switch thinks that the call is internal and stops accepting digits after the 4th one.

Any ideas?

 

[PERRYPJ]

NORMALLY THAT IS ALL THAT'S SENT, EITHER 3 OR 4 ALTHOUGH WHEN THERE IS A CONFLICT I'VE SEEN MORE.
FIRST YOUR GOING TO NEED TRUNK TO TRUNK ALLOW, THEN YOUR GOING TO HAVE TO SET UP A CDP TO GET TO THE T1 GOING TO THE FAX SERVER. THEN IT WILL WORK

OLD ROLMEN WORKING ON NORTELS

 

[twmeyer]

I don't think I explained this very well.

I can get from the switch to the Fax Server just fine. Calling from the Fax Server to the Switch is when I loose the digits.

I think I have trunk to trunk allow. Can you tell me what to check?

 

[PERRYPJ]

IN YOUR RDB OF THE T1 GOING TO THE FAXSERVER ARE YOU INSTERTING A 9 ALSO THE NCOS OF THE TRUNKS HAVE TO BE HIGH EVEN TO DIAL LD

OLD ROLMEN WORKING ON NORTELS

 

[twmeyer]

I am inserting a 9.

I've also discovered that if I dial the route access code instead of a 9 in front of the number, it works. I guess I can do that as a work around but I'd rather just dial 9.