Internal Error 2705 1

[harryn4484]

I am getting "Internal Error 2705 - Directory" if I try to test an install set within Wise 3.5 for windows or on any install set I create and run on other machines. Does anybody know what is causing this?

Thanks

 

[RobSchultz]

The 2705 error means you have an directory that "can't be linked as tree". Look at the directory table directly (Setup Editor -> Tables) and see if any are highlighted red. If so, then fix the problem. If not then run your install with the following command line: msiexec /I "full path to msi" /L*V c:\install.log

This will write and install log that may point you in the right direction as all directories used in the installation are displayed near the top of the file.

Barring that, if you have the professional version, you can also run the install in the debugger.

HtH,

Rob
robschultz@yahoo.com
-Focus on the solution to the problem, not the obstacles in the way.-

 

[bhogaj31]

I am getting the same error but using Installshield Adminstudio 5.

Where do I look with Adminstudion developer to correct it .

Regards

Jat

 

[RobSchultz]

Jat,

If you are compiling to MSI then you can use the same troubleshooting techniques. "Directory" and logging are MSI functions not bound by any one packaging tool.

As to how to get to the "Directory" table in Installshield; sorry, can't help.

HtH,

Rob
robschultz@yahoo.com
-Focus on the solution to the problem, not the obstacles in the way.-

 

[bhogaj31]

Thank you ,

But I found it my self.

Open up the .ism file in developer 8.0 (Installshield Admin Studio 5)

Look for the "Direct editor" option down the left hand side.


Click on it once

In the middle of the window you will get a tree of tables .

Look for the one called "Directory"

or just gor to

http://support.installshiel.com/kb/view.asp?articleid=q107991

for what to do whaen you get to the directory.

Regards

Jat