Internal dial tone from attendant

[Board4aLiving]

I have a customer who want to be able to call his auto attendant, dial a code, and have it give him internal dial tone. Is this possible?

Board4aLiving

 

[kflounders]

Search under DISA, all you need is to create a menu option off of the main menu, lets say "88" point that to another menu option that is PIN protected that has a touch tone of 9??????????, and 91?????????? that points to a transfer option with $KEY in it. That is for USA calling, the UK version would be similar except you have to talk in a funny accent and be drinking warm beer at the time of the call.

It opens the system up to all types of toll fraud......blah, blah, blah

 

[Board4aLiving]

Have yet to try this but would that dive you external tone from the carrier (Verizon) or internal IPO ITCM tone?

Board4aLiving

 

[kflounders]

Sorry, didn't read enough. The option I gave you would not really give you dial tone as much as let you dial outbound. What are you trying to accomplish with this option?

 

[Board4aLiving]

The guy wants to be able to dial codes and such from the outside. Didn't really get into it with him. I feel the same way you do as a security risk. I think he just wants to be able to change groups settings and such. I have given him buttons on his phone but he still wants to have internal dial tone.

Board4aLiving

 

[kflounders]

Then you just have to get a little tricky, if he wants to do short code type things, you just need to do the same programming as above, lets say he wants to use short code *45*305* from outside, just have a PIN protected Menu option for *45????? to transfer to $KEY

 

[Board4aLiving]

I figured that. I was hoping for an easier way, but hey, the customer is always right and usually gets what they want.

Thanks for you help kflounders

Board4aLiving

 

[kflounders]

True DISA has escaped me on this system, but maybe someone has been able to emulate it by utilizing an analog station into a loopstart trunk port and having the caller dial a short code to transfer to that line/station. Could work, but I never did it.