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Internal Call Redirect to exteral Number with wrong FROM, Contact, PPID in SIP-Header

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malte

Programmer
Sep 7, 2022
22
DE
Hi, I have been having the problem that our IPO internally transfers bullshit to the SIP trunk.

The From field, PPID and Contact all contain an incorrectly formatted phone number. But only if the call is to be routed from internal to external.

The number should look like this for the provider: +49123456789
Instead, the field is filled like this: 456789 (+49123 missing, looks like local city dial)

User right short code: 0N -> 0NS+49123456789 / ARS 53
ARS: 0N -> +49NS+49123456789 / SIP-Line 4000
(I know, it doesn't look good - I'm trouble-shooting, I've really tried everything now)

SIP-Line Call Details:
snip_rmr4qn.png


Do you have any ideas?

Certifications: ACIS and ACSS
Location: Leipzig, Germany
 
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