kingsley1903
Technical User
I recently installed IP Office V2 9.0.200.860
The system replaced a aging NEC.
Everything working well with the exception of
Old system - when user A was on phone and user B called user A User B receives busy tone.
New System- Same scenario user B hears ringing and user a 2nd appearance key flashes.This is causing client issue as they don't know the other user is on a call.
They do not use VM
Is there a way to replicate the old way of getting busy tone?
The system replaced a aging NEC.
Everything working well with the exception of
Old system - when user A was on phone and user B called user A User B receives busy tone.
New System- Same scenario user B hears ringing and user a 2nd appearance key flashes.This is causing client issue as they don't know the other user is on a call.
They do not use VM
Is there a way to replicate the old way of getting busy tone?