Interesting One!

[TheSponge]

We have a mailserver that we can access through the internet by typing in

http://mail.ourcompany.com

then it prompts us for a username and password, then off we go..

This only works for Windows XP??? if I try in windows 2000 it asks for the username and password, but also the domain? and will not let users in.

Really really strange? xp only asks for usernane and password...

Any ideas? is there a setting I have missed on the 2000 machines?

Thanks

James

 

[DestinysDream]

On the 2000 machine have the user type in email address instead of just the alias.

If anyone calls and says "I know a little something about computers" just tell them to reformat it.

 

[TheSponge]

I dont understand what you mean? there is only the 1 username and 1 password? nothing else will be accepted.

Thanks

 

[Serbtastic]

Try entering the Windows domain name that the mail server is in. If you don't know it, open a command prompt on the mail server, use the "SET" command, and look for the item called "USERDOMAIN".

 

[ash2000in]

hi 'Sponge'.. as earlier mentioned by someone.. try entering the full email address in username feild and then password... heres an example: consider the following:
domainname = mydomain; username=myself; password=pass..
with these, when u r prompted for username & password, u try entering these values:
username : myself@mydomain.com
password : pass

This should work for you.. all the best.

Ash

 

[TheSponge]

Thanks,

I have tried this but still no luck! it seems strange why windows XP doesnt ask you for the domain, whereas 2000 does, I think this is where the issue may be.

Thanks

 

[smah]

I don't have an answer, but I suspect this is caused by the way the different machines are connected to the network. If they were outside the network, I suspect they would all behave like the XP machines. Is this mail server on your network? Is it Exchange with OWA?

 

[TheSponge]

It is Exchange yes OWA? whats that? Outlook Web Access? if it is then yes..

I didnt set it up, but I have to learn very quickly!!!

The mail server is not on our Network, it is in another office accross the globe,

Thanks

 

[smah]

Yes, OWA is 'Outlook Web Access'. Sorry, but I'm not really an Exchange person. Other things that might be worth checking: same browser verions for 2K & XP machines, current SP for the Exchange server. The MS Knowledge Base comes up with some info that might be helpful using differenet combinations of OWA, domain, logon, etc along with the particular version of Exchange.

 

[smah]

Also you may want to do some searching in the Exchange forums, you may find the answer there.

 

[Marcs41]

OWA relies on scripts, they could be disabled on the non-XP PCs?

Marc
_{If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC!}
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[Marcs41]

and BTW, what is the EXACT message they get? Error or other?

Marc
_{If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC!}
How Do I Get Great Answers To my Tek-Tips Questions? See faq222-2244

 

[TheSponge]

Its not an error as such, it just says "access denied"

I am in training today, but I will try some of these things you have suggested,

Thanks Guys