intercept to voice mail

[Jigman32]

Can anyone tell me hoe to set up intercept to go to voice mail?

 

[johnpoole]

new
acd
1234
maxp 1
ncfw xxxx

that sends the dialed number `1234' to xxxx, if xxxx is you mail answer dn, that number goes to mail without a ringback. station or delay

john poole
bellsouth business
columbia,sc

 

[johnpoole]

the nunber you want to send to mail has to be vacant. all the rest of the 9000 prompts in ld 23 you ignore.. very simple maxp 1 acd..

john poole
bellsouth business
columbia,sc

 

[Jigman32]

Just doing that will send CTVN and NITR calls to a VM box?

 

[johnpoole]

no


john poole
bellsouth business
columbia,sc

 

[johnpoole]

you would have to add 1234 as the targets for any overflow or intercept.. ie vnr that you want to go to that sdn..

john poole
bellsouth business
columbia,sc

 

[Jigman32]

I'm sorry for my lack of knowledge on this subject, but how do I set up the targets? Is that done with a universal trunk card?