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Interaction between Aastra 470 + 5370, Xphone UC Server/Office/Office TAPI 2011 and Microsoft Access

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SpuriousGer

Programmer
Jul 30, 2014
1
SE
Hi there,

My employer asked me to figure out if the following task is solvable using the equipment mentioned in the subject line:
We have a new Aastra 470 phone system and use Aastra 5370 phones. We now would like to get information displayed on the phone screen whenever someone calls us.
The phone number should be forwarded to the database, it is there used to run a SQL query and retrieve the information (e.g. last 5 orders). The data obtained from that query is then delivered back to the phone and displayed.

The SQL part I can manage. My three questions:
- How difficult is it to retrieve the phone number from the phone?
- How do I structure the retrieved data (which programming language/data format) so the phone is able to display it properly?
- Do I need XPhone UC Server for any of that or is it possible to directly communicate with the database from each phone?

Thank you very much!
 
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