Intelligent Voicemail Pro script

[cormierjimmy]

Hello,

Is it possible to automatically close a hunt group if no agents are staffed? I cannot anything on Voicemail Pro

Jimmy Cormier
Quebec City, Canada
Sorry, I’m french !
20xBCM/SRG,CS1000,7xIP Office,4xVmpro,
3x contactstore,Call Manager,AES,Nice Recording,Callsweet,IEX Totalview,Symposium,Callpilot,Kofax,

 

[intrigrant]

no

If it ain't dutch it ain't much

 

[Bas1234]

Can you be more specific?!

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It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
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[IPOTraining]

If there are no agents staffed, allow someone to set the group into out of service (button or shortcode) and fallback the calls to another group, or don't have a fallback group and callers end up in the group's mailbox.

Dennis