Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Chris Miller on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Intelli Queue hangs afer 8 minutes

Status
Not open for further replies.
Mitel33

Mitel33

Technical User
May 6, 2009
34
US
Hi all,

I have CCM server that control my YA consoles, for some reason after a user is put in a queue the longest time that the queue hold is 8 min and then hangs up on the display say put of service. I check on the 3300 on the COS and I increase the time to 600 (maximun for call on hold) I dont have a clue where else I can check and increase the total of minutes for a call on hold for the intelliqueue.'

any help will be apreciate.

thanks
 
Status
Not open for further replies.

Similar threads

VoIPP
  • Locked
  • Question
Hospitality Reservations Queue
Replies
6
Views
220
fishhead64
fishhead64
fishhead64
  • Locked
  • Question
Checking queue for logged in agents
Replies
9
Views
353
Billz66
Billz66
AH64Armament
  • Locked
  • Question
MXe-III-L Controllers and MiVB 8
Replies
6
Views
450
AH64Armament
AH64Armament
wukie
  • Locked
  • Question
MiVB 8.0 SIP Trunks Incoming Caller ID Name lost
Replies
4
Views
427
wukie
wukie
LuanCarli
  • Locked
  • Question
Mitel SIP-Dect with Cloud-ID 8.0 - Gigaset registration
Replies
0
Views
386
LuanCarli
LuanCarli

Part and Inventory Search

Sponsor

Back
Top