Greetings:
I have installed the latest version of the x64 HP2300DTN printer driver on our Win2k3 x64 version SP1 server. When I try to print directly from the server, the test page has black bars where the words and logo would normally appear. When I install the x86 driver and load the networked printer to an XP SP2 machine, I get the same results.
The firmware for the printer and jet direct have both been updated to the latest. The drivers are the latest. The printer is using a standard tcp/ip port.
When I use the "hp universal" driver, it works but the problem is that i cannot set the trays on the server.
Any ideas as to why I am getting the black boxes instead of text?
I have installed the latest version of the x64 HP2300DTN printer driver on our Win2k3 x64 version SP1 server. When I try to print directly from the server, the test page has black bars where the words and logo would normally appear. When I install the x86 driver and load the networked printer to an XP SP2 machine, I get the same results.
The firmware for the printer and jet direct have both been updated to the latest. The drivers are the latest. The printer is using a standard tcp/ip port.
When I use the "hp universal" driver, it works but the problem is that i cannot set the trays on the server.
Any ideas as to why I am getting the black boxes instead of text?