Integration with Avaya Adjuncts

[mrkim]

Do any of you know if Siemens will integrate with a Avaya Intuity Audix, Avaya IVR, Avaya CTI and Avaya Call Management System?

 

[phonesanddata]

I would guess no.

C

 

[Dunstan]

The answer is yes to most of the above. Audix will integrate via mode code to other vendors, CMS will aslo. Most IVR's are sold stand alone so they are able to speak to other vendors. The CTI package is the only one I would guess you would not be able to use.


All that said you will most certainly have less functionality/integration then you would with an Avaya switch attached to these adjuncts.