Integrating Tapi with a browser based linux database? No seriously. 2

[TomMills]

Hi Fellas,

We have a client, they are a recruitment company within a sensitive sector.
For that reason their database is web based, each morning they log in, download the database, use it all day, then upload it again when they leave, so that no data is stored onsite.

Its a bespoke web application running on a linux platform. They want to be able to dial from the database, using a dial icon next to the number on each record, this has already been built into it.

to quote the people that built it,

"we are ideally looking for a small app that would link the Tapi drivers on the pc, to the web browsers protocols. so we can issue a string of dial://[TELEPHONE NUMBER]" then the tray application can iniate the tapi to dial out.

Anyone heard of an app like this? that can be passed a number and feed it to the tapi drivers?

Thanks in advance.

Tom

Never argue with an idiot. bystanders won't be able to tell the difference.

 

[mattKnight]

To be honest, this shouldn't be too hard to do! This has tickled my fancy, a little bit. I'll look in my source code files and see what I can dig out (or modify)

have you got my email address?

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[TomMills]

yeah ill send you an email.



Never argue with an idiot. bystanders won't be able to tell the difference.

 

[adigo]

Take a look at

http://www.phonedialerpro.com

If you format your numbers as callto://3105551212 links, you'll be able to dial by clicking.

Works best (and maybe only) with Firefox.

It can also convert any formatted (but not linked) numbers into callto: links (this only works with Firefox); but its best if you pre-link (meaning make the phone numbers links as stated above).

I've had one issue with this software working with Firefox - I had to first install Skype - even though this has nothing to do with dialing through Skype - installing Skype created the callto application reference in Firefox:Tools:Options:Applications, which then I pointed to the phonedialer pro.

If you need assistance, please IM me on AIM d4500

 

[mattKnight]

adigo

Interesting - It's the same principle that I am using - building an asynchronous pluggable protocol and passing that info to an app.

Tom - let me know what you think!





Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[TomMills]

I quite like it, but the problem is that not many numbers are hyperlinked on the internet, so its hard to test.

So the suggestion would be to hyperlink the numbers in the browser so they click the link, the link then passes the callto: string to the app, and the app hits the tapi?

I like it a lot more than NMS adaptive, there were too many steps involved in that, clicking a link to dial is exactly what i am looking for.

Never argue with an idiot. bystanders won't be able to tell the difference.

 

[IPOfficeIreland]

Just tested it Tom, what you can do is highlight the number then click the short cut key, in my case CTRL+F12 it works. I might have an app that highlights numbers automatically for you, will have a look.

 

[TomMills]

its another app that runs the vm pro installer when you start it, doh!



Never argue with an idiot. bystanders won't be able to tell the difference.

 

[amriddle01]

Just let the installer run Tom, it doesn't happen again after that or change the VM, worked for me anyway

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[TomMills]

What does it do though? VM pro is already on my laptop?

Never argue with an idiot. bystanders won't be able to tell the difference.

 

[amriddle01]

I don't know, I do know it's annoying but it doesn't seem to do any harm to let it run

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[TomMills]

Just an update.

I have managed to get this working from a webpage using phone dialer pro.

by creating links with the following string.

<a href="callto://number">Dial Desk Phone</a>

one click. dialing starts.

works like a charm. im going to continue to test.

Never argue with an idiot. bystanders won't be able to tell the difference.

 

[h382]

Sorry, some of this is a little over my head, but do any of these work with the Avaya supplied TAPI, so that if you click on a number in an email or website, it activates the TAPI like it would from Outlook contacts?

 

[IPXTech]

I imagine if you use that Firefox plugin that adigo linked to earlier (sorry if it's NOT a Firefox plugin, by the sounds of it, it is though) it should work like this.

I could see this coming in handy, but with Internet Explorer being the usual standard for businesses even having a intranet-based directory can only get you so far.

Tom, does Phone Dialer Pro work with I.E. as well? I'm not at a spot to test this out for a couple of days, but I'd definitely be interested to find out.

 

[TomMills]

H323 yes i am using avaya tapi.

IPXTech i havent managed to get the firefox plug in to work yet, although i havent played with it much. I have been testing by creating my own webpage that has the links creating a callto:// string like i posted above.

it works "out of the box" on firefox and works perfectly with IE but the phone dialer pro needs a few settings tweaked.

for our scenario it works perfectly because i can get the guys who create the database to pass this string to us, then the phone dialer pro hooks into the normal avaya tapi drivers.

Hope this answer some of the questions. if you have any more post here and ill see if i can answer them

Never argue with an idiot. bystanders won't be able to tell the difference.

 

[garyb2008]

Hi Matt

Could you send that tool / code to me too i think it might be really handy. Is there a way to send a PM so i can give you my mail?

Regards

Gary

 

[Bas1234]

Gary have a look here;

http://www.tek-tips.com/viewthread.cfm?qid=1565007&page=9

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It works! Now if only I could remember what I did...

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