Background:
Avaya R;016X.04.0.124.0
Software R016x.03.0.124.0
Avaya 9608 IP Phones
Converted a group of associates in a large office from 6408D+ to 9608 IP phones.
TASK/QUESTIONS?
Using the IP phone log to either return a call to someone you spoke with, or to call back a caller that you missed.
1. Call from 123-456-7890.
2. You called the record up on the phone, and press dial. You reach internal extension 1234, which happens to exist in the originating building, instead of the Long Distance number.
3. Is it possible to add the 9 for outside, and 9-1 for LD calls. If so, how.
Suggestion/advice?
Thank you in advance.
Avaya R;016X.04.0.124.0
Software R016x.03.0.124.0
Avaya 9608 IP Phones
Converted a group of associates in a large office from 6408D+ to 9608 IP phones.
TASK/QUESTIONS?
Using the IP phone log to either return a call to someone you spoke with, or to call back a caller that you missed.
1. Call from 123-456-7890.
2. You called the record up on the phone, and press dial. You reach internal extension 1234, which happens to exist in the originating building, instead of the Long Distance number.
3. Is it possible to add the 9 for outside, and 9-1 for LD calls. If so, how.
Suggestion/advice?
Thank you in advance.