Installing sonicwall error message /

[yogo123]

Recently I had to uninstall sonicwall Global VPN Client.

The uninstall was completed just fine. Now when I try to re-install the program I get the following error message
"failed to get version information for DNE",
I click ok and then I get another message "Failed to install DNE!"

and the install aborts.

Any help with this would be greatly appreciated.

 

[PaukH]

I had the same error and fixed it with help from the following links:

http://www.sonicusers.com/forum/display_topic_threads.asp?ForumID=18&TopicID=1637

http://www.sonicusers.com/forum/display_topic_threads.asp?ForumID=18&topicID=789&PagePosition=1

The 2nd link has a post in that worked for me, as quoted below:

>>
Message posted by sig12345 on 08 February 2004 at 4:47am - IP Logged

Here's a link to the cleanup tool located on SonicWALL's FTP site:
ftp://ftp.sonicwall.com/pub/techSupport/SWVPNClientClean.zip

If you are still having problems after using the cleanup util, try downloading the DNE demo here:

http://www.deterministicnetworks.com/Downloads/downloads.asp

Use the cleanup util again, then install the DNE demo first and Global client after that. The DNE demo is the virtual adapter piece that Global client uses anyway, you will just be installing it separately.
<<

I got the clean up tool, ran it, rebooted, then ran the DNE demo installer then installed the VPN client and it worked fine.

Hope that helps!