Please excuse the length of this question. We are having a multitude of problems installing AS. When I first tried to use it I got the "Unable to get list of data mining algorthiums..." and as recommended we installed service pack 3a.
Now it appears that somehow AS is associated with the profile of the user that installed the service pack. He still gets the same error as above, and when I try to use AS with my Windows logon I get "An unexperted internal error has occurred please restart the application." and AS doesn't start at all.
During installation of SP3a we found it curious that some files were being directed to drive H which is where profiles are stored.
Can anyone give me a clue as to how to analyze and resolve these problems?
THANKS
Now it appears that somehow AS is associated with the profile of the user that installed the service pack. He still gets the same error as above, and when I try to use AS with my Windows logon I get "An unexperted internal error has occurred please restart the application." and AS doesn't start at all.
During installation of SP3a we found it curious that some files were being directed to drive H which is where profiles are stored.
Can anyone give me a clue as to how to analyze and resolve these problems?
THANKS