Installing a new card into a merlin system.

[aMiSHBoB]

I had one of our cards go out in the system. It was throwing a Dual Port RAM error. So I would assume that I have to replace it. Since all the extensions on the card would not work anymore. When I swap it out with a diferent card, what do I need to do in the SPM to get it to work? Do I need to renumber the board or what. Sorry I don't know much about all this, I am in the process of learning. I am actually new to the whole phone thing. The company I work for is a medium sized business but doesn't have a phone guy at this time, so I have to kinda work on it for the time being.

Thanks for any help I get.

-- Chris

 

[TouchToneTommy]

You need to do a board renumber when putting in a new card. Menu->System Program->Start->System->Board Renumber->Yes. The system will restart and "look" out at all of the cards installed in the system.


But before you do this, consider carefully: If you are replacing the card with the exact same type, you will be OK. If however, it is a different type, the renumber will affect all stations and lines in the switch after the new card. You may need to do some reprogramming to make everything work properly again.

 

[aMiSHBoB]

Thanks man, I was not sure if that would have fixed it or not. I don't think fixing the other extensions after that will be a problem...

Thanks again

-- Chris