installing a cordless phone to the ATA on compact ICS

[PHONETOOL]

does anybody have any programming tips or suggestions on installing a cordless phone to the ATA port of the compact ICS. any programming steps or single line features that I can use on the cordless phone

 

[jsaad]

whenever you have an analog phone on an ATA you kinda need the ATA user guide to know how do certain features, which always are done with a hook-flash (Nortel calls this 'Link'and I'll never understand why)

For example, i set up cordless phones on an ATA and give the user directions on how to hold and page from the phone (it's a bit ridculous though to page: Flash Flash # 601 err.... i can't remember all the steps...that's why i wrote them down)

Also make the port have an intercom line, dial 9 to get a trunk..

good luck

http://www.tgscorp.com

 

[jerryreeve]

Have you already used the internal ata on the compact? it is built into compacts and you can access the analog port on the yellow/slate pair of the CO amphenol cable. JerryReeve
Communications Systems Int'l
com-sys.com

 

[Guest_imported]

Usually with CICS I set up so a pool is prime line. With the cordless/ATA I do the same so they don’t have to dial 9. Then I print up a little cheat sheet of some codes and tape it to the back of the cordless set. Like:

Hold=flash2
Page=flash*631

CICS are typically smaller installs, and my customers generally want to be able to say “you have a call on Line X” so with a cordless you have to instruct how to transfer the call to the ATA DN, because I don’t think you can access a specific held line with codes. Does anyone know if that can be done? It might just be easier to train them in park and page depending on the circumstance.