Can anyone tell me if the wizard application is still available for programming on the IP Office? I've been out of the business for almost 2yrs. now so I'm a little behind.
No Wizard anymore and i am happy that it is gone.
The Wizard was only usefull for new installations but not for the "move and changes" as it was presented by Avaya.
Every change made by the wizard would need a reset of IP Office, go tell the customer that he/she only can make changes after working hours, you'll be the laugh of the day.
Thanks for the quick response.....he has an IP Office 3.2 and for some reason when line one is called it doesn't ring, just goes to dead air. They are having to reboot the system to get the line back.
The good old monitor still looks the same
Can you log it ?
ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
I'm not on-site.....I've got a tech scheduled to go out. My thought on using the wizard was for error checking only....when you pulled the config it would display any errors on the switch.
I had used it for that reason only in the past and it really well.
The wizard measured things like No Answer Time in the number of rings. A nice attempt to be user friendly. Except it showed that programmers rarely venture into the real world - the number of second per ring varies depending on which country the IP Office is configured for. And the wizard supported Czechslovakia as a country, years after that country had ceased to exist. And... I can't recall it all but the wizard was such a pain.
The new manager (from 3.2) do have an error field
Try it and love it
ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
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