installation tool not accepting password

[chuckreggae]

installed new mp10a and sd card. System version v4.82 . trying to use installation tool but "samsung" is not a valid password. Also when trying to access admin programming via handset i get a msg stating password has not been set. any suggestions would be greatly appreciated

 

[Swiney52]

 

[chuckreggae]

thx alot , i will try this upon my return to the jobsite.