Installation Problems - Crystal Reports 7

[bradder]

Hello,

I was wondering if anyone has had any problems with the installation Crystal Reports version 7.
I had originally installed C.R. 7 on a web server using the "Typical Installation" option. This installation went through without a hitch.
I experienced some troubles with my reports and tried uninstalling and then re-installing C.R. 7. When I re-installed, I chose "Custom Installation" so that I my have more control over the Data Access options.
The installation begins and after completing 20% of the install, I start getting error messages stating something like:

"Cannot read from c:\WINNT\System32\odbcjet.dll."

I get 5 of these messages, all relating to ODBC files. The files exist and the permission on the files are good. I am using a Windows 2000 Professional box, running IIS web services and SQL Server 2000. Any help is greatly appreciated.

Thanks,
Brad

 

[paulmarr]

Bradder,

My experience of Seagate products leads me to do the following when uninstalling/reinstalling.

After using uninstall - go to run command in windows and type in regedit.

Then go through the registry and delete any seagate software folders thus eliminating all files left that were not uninstalled, a common problem.

Then reinstall.

See if that works

Cheers,

paulmarr@arcom.com.au