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Installation of 7.1 in NT failed

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Draoued

MIS
Aug 1, 2002
378
FI
Hi ,

We have several servers with PPES , and IWR.
I tried to upgrade Cognos 7 to Cognos7.1, it works for almost all the servers except 2 out of 12.

I have an error message when starting PPES admin tool , DDraw.dll failed to load.

Is there someone who had the same problem ??
We are running NT4 latest service pack.
Funny thing is that some servers are exact copy of the servers which failed ( same hardware , same service pack , same software installed)

According to Microsoft , ddraw.dll needs to be loaded in a specific memory address, and it seems that PPES is loaded in this memory area before the dll.

We tried to change the DirectX and the display driver , but no luck.
 
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