Hi, All.
Short version:
I performed a GPO install of Director Agent 4.11, which tested fine, but is producing VERY mixed results in practice. The biggest issue is that I can't seem to uninstall the agents.
Long version:
Ok, either I've painted myself into a corner, or I'm missing something here. Either way, I'm not getting anywhere. Forgive me if I'm verbose, but let me start at the beginning.
I manually (at each desktop) installed IBM Director Agent 4.1 on my client machines (20 or so) and everything was fine from the Director 4.1 Server and Console.
Two months later, I received Director 4.11. I upgraded the server and console without issue. I then did a test deployment to a single machine of Agent 4.11 via Win2k Active Directory Group Policy using the Agent .msi file.
Not only did it seem to install perfectly, but it automatically picked up the previous installation's settings.
I then tested a GPO install on a desktop with no previous installation. This seemed to install fine as well, though, it installed with minimal settings. This was fine since I only have a few machines that didn't have the agent yet, and the settings can be adjusted after the fact.
My clients are mostly WinXP with a few Win2k, and it's a Win2k Native Mode network.
So I deployed to everybody. Most of the installs worked fine. However, a few gave me trouble. The system would attempt the install, but still displayed the previous version (4.1) in "Add/Remove Programs". If I tried to uninstall in "Add/Remove", it worked on some, but not all. If I attempted a manual install after a failed GPO install, a message would let me know that a previous install by user "SYSTEM" was incomplete and would I like it to remove the previous files to continue. Answering yes worked most of the time. Sometimes I'd have to try this two or three times between reboots before it would proceed.
Some machines show IBM Director Agent in "Add/Remove" twice--one showing v4.11, the other showing 4.1 or no version. Of machines where I've attempted de-installation, they also show the Agent in Add/Remove, again with 4.1 or no version info. Attempting to manually uninstall begins the process naturally enough, but eventually gives odd errors of strings of senseless characters (code maybe), and fails.
I have to guess this is the result of the "SYSTEM" account installing the software. But now what I need is the knowledge of how to pull it out cleanly so I can install correctly (at each desktop).
Ok, sad story over. Anyone want to tell me how badly I've screwed up? More importantly, what's my next step(s)?
Thanks!
David Marcus
David@Dimarc.com
Short version:
I performed a GPO install of Director Agent 4.11, which tested fine, but is producing VERY mixed results in practice. The biggest issue is that I can't seem to uninstall the agents.
Long version:
Ok, either I've painted myself into a corner, or I'm missing something here. Either way, I'm not getting anywhere. Forgive me if I'm verbose, but let me start at the beginning.
I manually (at each desktop) installed IBM Director Agent 4.1 on my client machines (20 or so) and everything was fine from the Director 4.1 Server and Console.
Two months later, I received Director 4.11. I upgraded the server and console without issue. I then did a test deployment to a single machine of Agent 4.11 via Win2k Active Directory Group Policy using the Agent .msi file.
Not only did it seem to install perfectly, but it automatically picked up the previous installation's settings.
I then tested a GPO install on a desktop with no previous installation. This seemed to install fine as well, though, it installed with minimal settings. This was fine since I only have a few machines that didn't have the agent yet, and the settings can be adjusted after the fact.
My clients are mostly WinXP with a few Win2k, and it's a Win2k Native Mode network.
So I deployed to everybody. Most of the installs worked fine. However, a few gave me trouble. The system would attempt the install, but still displayed the previous version (4.1) in "Add/Remove Programs". If I tried to uninstall in "Add/Remove", it worked on some, but not all. If I attempted a manual install after a failed GPO install, a message would let me know that a previous install by user "SYSTEM" was incomplete and would I like it to remove the previous files to continue. Answering yes worked most of the time. Sometimes I'd have to try this two or three times between reboots before it would proceed.
Some machines show IBM Director Agent in "Add/Remove" twice--one showing v4.11, the other showing 4.1 or no version. Of machines where I've attempted de-installation, they also show the Agent in Add/Remove, again with 4.1 or no version info. Attempting to manually uninstall begins the process naturally enough, but eventually gives odd errors of strings of senseless characters (code maybe), and fails.
I have to guess this is the result of the "SYSTEM" account installing the software. But now what I need is the knowledge of how to pull it out cleanly so I can install correctly (at each desktop).
Ok, sad story over. Anyone want to tell me how badly I've screwed up? More importantly, what's my next step(s)?
Thanks!
David Marcus
David@Dimarc.com